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Aubree L
Participant
April 25, 2021
Answered

Adobe Portfolio error message adding external URL, but URL is valid

  • April 25, 2021
  • 2 replies
  • 3682 views

Hello,

I'm getting the message:

"

This field must be a valid URL and may not contain less than signs (<) or greater than signs (>)"

 

However my link is perfecrtly valid and does not contain either of those:

 
Also shown here: The link works perfectly.
 
I appreciate your prompt reply 1) I am on a school deadline 2) I recommended Portfolio to the class, they are likely to run into the same issue. Please help!!
 
Thank you,
Aubree
 
    Correct answer Nancy OShea

    [Moderator moved from Using the Community (forums) to Creative Cloud Services.]

     

    Hi @Aubree L,

    I'm assuming this an XD prototype.  The Portfolio embed module only supports <iframe> code something like this:

    <iframe width="800" height="400" src="https://xd.adobe.com/embed/xxxxxxxx/" frameborder="0" allowfullscreen></iframe>

    See link below for more details.

    https://help.myportfolio.com/hc/en-us/articles/360036483773-Embed-module

     

    Hope that helps.

     

    2 replies

    I
    Community Manager
    ivansullCommunity Manager
    Community Manager
    August 4, 2022

    I had the same issue with Figma prototypes and was able to work around it by shortening the link with tinyurl.com

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity ExpertCorrect answer
      Community Expert
      April 25, 2021

      [Moderator moved from Using the Community (forums) to Creative Cloud Services.]

       

      Hi @Aubree L,

      I'm assuming this an XD prototype.  The Portfolio embed module only supports <iframe> code something like this:

      <iframe width="800" height="400" src="https://xd.adobe.com/embed/xxxxxxxx/" frameborder="0" allowfullscreen></iframe>

      See link below for more details.

      https://help.myportfolio.com/hc/en-us/articles/360036483773-Embed-module

       

      Hope that helps.

       

      Nancy O'Shea— Product User & Community Expert
      J
      joe.ngyn7
      Participant
      May 6, 2021

      I'm having the same issue as Aubree and my link is also a Figma prototype. I'm using a button to link to the prototype instead of embedding it directly on my page. Is there a fix to this?

        Nancy OShea
        Community Expert
        Nancy OSheaCommunity Expert
        Community Expert
        May 6, 2021

        Please reach out directly to the Portfolio support team for assistance at the link below.

        https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

         

        Nancy O'Shea— Product User & Community Expert
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