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Participant
May 24, 2022
Question

Adobe Portfolio images not appearing in preview mode

  • May 24, 2022
  • 3 replies
  • 487 views

Hello, all my image were find in Edit and Preview mode a couple weeks ago.  Suddenly, when I go to work on my portfolio, the images appear as blank gray boxes in preview mode, while still fine in edit mode.  Any help is appreciated!

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    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    May 24, 2022

    Did you hit the blue Publish this Site button?

     

    Nancy O'Shea— Product User & Community Expert
    LinSims
    Community Expert
    Community Expert
    May 24, 2022

    Portfolio is not supported on this site. Try: http://help.myportfolio.com/

     

    Meantime, I'll shift this to Creative Cloud Services, because there are people who understand Portfolio on this site and they're more likely to see this there than here.

     

    The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

    * Product questions should be posted in the associated product community.
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    * Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
    * Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

    Nancy OShea
    Community Expert
    Community Expert
    May 24, 2022

    [Moderator moved from Using the Community (forums) to Creative Cloud Services.]

     

    What is the URL to your Portfolio? 

    In which browsers are testing the site?

    Portfolio links:
    - FAQ & Knowledgebase - https://help.myportfolio.com/hc/
    - Contact Portfolio Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

    Nancy O'Shea— Product User & Community Expert
    LinSims
    Community Expert
    Community Expert
    May 24, 2022

    Doggone it! 😄