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Germán Herrera
Inspiring
October 11, 2023
Answered

Adobe portfolio isn not available for editng

  • October 11, 2023
  • 1 reply
  • 543 views

Hello,

Apologies if this is the wrong place to post this. I have been tryting to open Adobe Portfolio in browser and the page stays blank using Firefox, Safari and Chrome. Then with Chrome I get this messages.

Any suggestions will be appreciated.

This topic has been closed for replies.
Correct answer kglad

Yes I do.

 


contact adobe support and update this.  there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

1 reply

kglad
Community Expert
Community Expert
October 11, 2023

can you access using a mobile phone with wifi disabled?  

 

if not what's your portfolio url?

Germán Herrera
Inspiring
October 11, 2023

Yes I can, the website is up, but I can not edit it.

MacOS 15.1.1 Sequoia>System: Macbook M2 Pro 16Gb
kglad
Community Expert
Community Expert
October 11, 2023

do you have an active subscription?