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Steven231221563o0r
Participant
Jul 27, 2022 8:47 PM UTC
Question

Adobe Portfolio Link Issues

I bought a *.com Domain today and have linked the four given A records on the providers nameserver.

When I try to open the website, I get redirected to the Adobe Portfolio missing page website. Furthermore, if I try to link it on the Portfolio site, it tells me the IPs weren't properly linked, even though the  DNS Propagation Checker shows me that the vast majority of DNS servers know the new IPs.

 

Am I doing something wrong?

 

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4 replies

Tarun Saini
Community Manager
Tarun SainiCommunity Manager
Community Manager
Jul 27, 2022 8:58 PM UTC

Hi @Steven231221563o0r 

 

Thanks for reaching out. Please check this article and let us know if that helps: https://help.myportfolio.com/hc/en-us/categories/360002765773-Domain-Names

 

See Portfolio links:
- FAQ & Knowledgebase for product help - https://help.myportfolio.com/hc/

- Contact Portfolio Support for technical help - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

 

Regards,

Tarun

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Steven231221563o0rAuthor
Participant
Jul 27, 2022 9:00 PM UTC

No, I've already read the documentation

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Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
Jul 28, 2022 9:57 PM UTC

If I remember correctly only 2 A records are required.

Also allow a few hours for the DNS changes to populate.

 

 

 

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Nancy O'Shea— Product User & Community Expert
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