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Participant
Mar 16, 2024 2:21 PM UTC
Question

Adobe Portfolio - migrating domain to another Adobe account

Hi, i have a portfolio site connected to my domain using another Adobe account. This old account from my old company is now not accessible for me.

 

I re-created my Portfolio site after the old account was shut down, but I cannot connect it to my (legally owned) domain, because it "is already connected to Adobe Portfolio web". Is it possible to recover my site to connect it to my current account?

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7 replies

Participant
Mar 16, 2024 3:10 PM UTC

I see your point - migrating is not allowed. But does it mean that my domain (I repeat: it is my domain registered elsewhere and only once connected to the old company account) is now locked and I cannot use it for Adobe Portfolio anymore?

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kglad
Community Expert
Community Expert
Mar 16, 2024 3:24 PM UTC

if you have a domain name with a registrar, you are in control of that and can instruct them to point to where you like.

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