Adobe Portfolio - migrating domain to another Adobe account

Forum|Forum|1 year ago
March 16, 2024
1 reply
427 views

Hi, i have a portfolio site connected to my domain using another Adobe account. This old account from my old company is now not accessible for me.

I re-created my Portfolio site after the old account was shut down, but I cannot connect it to my (legally owned) domain, because it "is already connected to Adobe Portfolio web". Is it possible to recover my site to connect it to my current account?

Cloud storage web assets

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kglad

Community Expert

https://help.myportfolio.com/hc/en-us/articles/10872890414235-Migrate-Adobe-Portfolio-sites-to-another-account-Overview

M

Monika34658040554kAuthor

Participant

I see your point - migrating is not allowed. But does it mean that my domain (I repeat: it is my domain registered elsewhere and only once connected to the old company account) is now locked and I cannot use it for Adobe Portfolio anymore?

kglad

Community Expert

if you have a domain name with a registrar, you are in control of that and can instruct them to point to where you like.

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