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R
RBGraphics
Participant
December 9, 2020
Question

Adobe Portfolio not loading

  • December 9, 2020
  • 2 replies
  • 329 views
Hello,
I am trying to create a portfolio site on Adobe Portfolio. However, almost every time I make/save a change, this message appears and stays for a while (sometimes even for a few hours):

 

 
 
 
 
 
When this happens, it doesn't even seem to be loading. 
I tried disabling my ad blocker, but that did not help.
This is very frustrating, please help. 
Thank you.
    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    December 13, 2020
    1. Are you logged in to the correct account?
    2. Try using a different device with a browser like Chrome or Firefox that accepts cookies and does not have any script blockers. 
    3. If you've never published this portfolio site before, it takes longer the first time you do it particularly if you're syncing with Behance.

     

    Nancy O'Shea— Product User & Community Expert
    R
    RBGraphicsAuthor
    Participant
    December 23, 2020

    I am logged in to the correct account, I am not syncing with Behance, and I did try using a different browser- nothing worked. 

    enabled cookies

    In Chrome, I allowed all cookies (including third party cookies) on [*.]Adobe.com.

    I did try to make a small change in a Chrome incognito browser to test it, and it only updated the next day. 

    I find that I am most comfortable with Adobe Portfolio and would like to continue using it, however, I cannot create a portfolio like this, when it may or may not save my changes- and if it does, it takes several hours.

    Is it supposed to be automatically saving on it's own periodically? 

    Is there a way to manually save my changes? 

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    December 9, 2020

    Sorry, no forum here... unless some other Portfolio user has an answer
    See Employee Dave's reply "Portfolio team asked us to close up shop here"
    -this link has all of the currently available information on Portfolio
    -https://community.adobe.com/t5/download-install/is-portfolio-still-being-developed/td-p/11583268?page=1

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