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Participant
March 31, 2026
Question

Adobe Portfolio not updating changes.

  • March 31, 2026
  • 15 replies
  • 168 views

My Adobe Portfolio will NOT update after I make changes. 
It seems to freeze and not update at around 95% of the progress bar. 

can anyone suggest a solution please as I need my site to work. 
im using Safari, on a Mac. This is a new thing thats suddenly happening. 

how can I find out if theres an image thats maybe named badly, or corrupt, or two large.  
 

    15 replies

    Participant
    August 16, 2026

    So many times I try to publish a work, the folder is created but the content not uploaded, it happens several times, why?

    kglad
    Community Expert
    Community Expert
    August 16, 2026
    Nancy OShea
    Community Expert
    Community Expert
    June 20, 2026
    1. Adobe Portfolio’s editing console is compatible with the latest desktop browsers— Firefox, Chrome, MS Edge & Safari— without script blockers or VPN enabled. 
    2. To see changes online, go to your Portfolio site & refresh browser with Ctrl+F5 or Ctrl+R. 

    Failing that, submit a support ticket to the Portfolio Support Team: 

    https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    JasonSelwyn
    Participant
    June 20, 2026

    I am having the same problems, this is really frustrating and wish I’d built my portfolio in a different package now… wasting time try to update my work is annoying

    kglad
    Community Expert
    Community Expert
    June 20, 2026

    @JasonSelwyn 

     

    try using a mobile phone's browser to see if the changes were made

    Nancy OShea
    Community Expert
    Community Expert
    April 3, 2026

    Try creating a new Portfolio page as a test.

    https://help.myportfolio.com/hc/en-us/articles/360035498014-Creating-a-new-page

     

    Add some text and an image with the image module and see if it publishes.

    https://help.myportfolio.com/hc/en-us/articles/360035917814-Image-module

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    March 31, 2026

    restart your computer and use a different browser to update, if it’s not already updated.

    Participant
    March 31, 2026

    Thanks. I tired that. 
    restart - clear cache - then switch off certain collections hoping it was one image. 
    restart Mac. then used chrome. no luck.

    i dont get the glitch at all. really need ​@adobe to solve this and help me as a professional designer I need the site 

    thought about unpublishing, but no site worse than a slightly older one. 
     

    kglad
    Community Expert
    Community Expert
    March 31, 2026

    use the links

    kglad
    Community Expert
    Community Expert
    March 31, 2026