Adobe Portfolio Not Updating Site

9 replies
2142 views
Translate

Hey there, I am a photographer & I have tried to update my portfolio site multiple times. Just trying to upload a new album. Each time I re upload all the photos to the album and click update site and the browser sits on the "One Moment...We're Updating Your Site" screen for up to hours at a time, never updating anything.

This is very confusing and aggravating as I have tried to update multiple times already.

I am uploading from an eternal harddrive. Any advice or insite is appreciated,

Thank you

File sync

This topic is closed to new replies. Start a new post to keep the conversation going.

Nancy OShea

Community Expert

Let me understand this more clearly:

1. You are uploading images directly to Portfolio from the PF console?
https://help.myportfolio.com/hc/articles/360035917814-Image-module

2. Or you're using Lightroom integration?

https://help.myportfolio.com/hc/articles/360036720853-How-the-Lightroom-integration-works

https://help.myportfolio.com/hc/articles/360036264774-Re-importing-Lightroom-albums

If you continue to have difficulties, submit a ticket to Adobe Portfolio support below.

https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

Translate

Nancy O'Shea— Product User & Community Expert

K

kelseyh4154912

Participant

Hello - My site also will not publish. I did a complete redesign and am now ready to update the live site but when i select that green button, it then is stuck on the 'one moment... we're updating your site' page, even overnight. any ideas? I have created new pages and content over the course of months so not sure if the volume of changes I have made is causing this to take so long?

Translate