Adobe Portfolio Not Updating Site

Forum|Forum|2 years ago
January 17, 2024
3 replies
1896 views

Hey there, I am a photographer & I have tried to update my portfolio site multiple times. Just trying to upload a new album. Each time I re upload all the photos to the album and click update site and the browser sits on the "One Moment...We're Updating Your Site" screen for up to hours at a time, never updating anything.

This is very confusing and aggravating as I have tried to update multiple times already.

I am uploading from an eternal harddrive. Any advice or insite is appreciated,

Thank you

File sync

This topic has been closed for replies.

Nancy OShea

Community Expert

Let me understand this more clearly:

1. You are uploading images directly to Portfolio from the PF console?
https://help.myportfolio.com/hc/articles/360035917814-Image-module

2. Or you're using Lightroom integration?

https://help.myportfolio.com/hc/articles/360036720853-How-the-Lightroom-integration-works

https://help.myportfolio.com/hc/articles/360036264774-Re-importing-Lightroom-albums

If you continue to have difficulties, submit a ticket to Adobe Portfolio support below.

https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

Nancy O'Shea— Product User & Community Expert

K

kelseyh4154912

Participant

Hello - My site also will not publish. I did a complete redesign and am now ready to update the live site but when i select that green button, it then is stuck on the 'one moment... we're updating your site' page, even overnight. any ideas? I have created new pages and content over the course of months so not sure if the volume of changes I have made is causing this to take so long?