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Participant
Nov 2, 2020 1:24 AM UTC
Question

Adobe Portfolio not updating with content

I've been trying to add photos to my portfolio site for a week and they upload fine but when I try to update my site it just says it's updating indefinately. I've never had any issues updating my site or adding large qunatities of images before; it shows any new pages that I add, it just won't update with the content I want on those pages. 

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5 replies

Participant
Oct 3, 2024 5:59 PM UTC

I am having the same issue where my site is updating indefinitely - anyone find an answer to this?

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Nancy OShea
Community Expert
Community Expert
Oct 3, 2024 8:08 PM UTC

@kelseyh4154912 

1) Refresh your browser F5.

2) Clear browser's cached memory data (Ctrl + F5 or Ctrl + R).

3) For technical help, contact the Portfolio Support team below.

https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

 

More Portfolio links:
- Portfolio FAQ & Knowledge base - https://help.myportfolio.com/hc/

[4-year-old topic locked by moderator]

 

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Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Community Expert
Nov 2, 2020 9:06 PM UTC

Try using a different device/browser.

How many images did you add?  The Portfolio/Lightroom limit is 500 photos per album.  Although I would never add that many to a single page.  It would take forever to load.

https://help.myportfolio.com/hc/en-us/articles/360036720853-How-the-Lightroom-integration-works

 

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Nancy O'Shea— Product User & Community Expert