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paolav27919847Correct answer
Participant
Jan 14, 2020 3:27 PM UTC

OK I did it! The problem was the browser, I used Firefox, with Chrome I have no more problems uploading.

9 replies

Matildedigmann
Participant
May 6, 2024 9:18 AM UTC

I'm having the same issue and can't use chrome because it crashes my Mac.
I've used safari and firefox and enabled java and nothing works. I keep doing the same work over and over again and no pictures are saved.

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kglad
Community Expert
Community Expert
May 6, 2024 12:24 PM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from download & install">
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paolav27919847AuthorCorrect answer
Participant
Jan 14, 2020 3:27 PM UTC

OK I did it! The problem was the browser, I used Firefox, with Chrome I have no more problems uploading.

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Nancy OShea
Community Expert
Community Expert
Jan 18, 2020 11:34 PM UTC

Turn off script blockers in Firefox.  The Portfolio editor relies heavily on JavaScript.  If your browser blocks scripts, you can't do much. 

 

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Nancy O'Shea— Product User & Community Expert
Participant
May 28, 2020 2:27 PM UTC

I'm having a problem with my adobe portfolio. Anytime I upload new content it temporarily saves it but when I open the portfolio again the content is gone. It is also not allowing me to edit my photo grid. It doesn't let me upload more than 3 photos or add any other features to the pages. I don't get any error messages and I'm using Chrome. I have just tried to upload the photos again, updated my live site but when i went to view my live site, the content disappeared. 

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