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enya5EDE
Participant
June 9, 2021
Answered

Adobe portfolio site not loading how it should.

  • June 9, 2021
  • 6 replies
  • 1311 views

Hello, I am currently updating my portfolio site as I am looking for jobs, but my website isn't loading properly now since I last updated it. In the preview and editor, it looks fine, but the actual website is formatted completely wrong in the browser.

 

Does anyone know what the issue could be?

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Hi @enya5EDE and everyone,

    S h * t  happens!   Adobe uses AWS to store global assets.   When Amazon goes down, everything is effected.  My commercial sites were also effected for a few hours.  

     

    Next time you have a technical problem for which you can find no solution in the Portfolio FAQ & Knowledgebase, submit a ticket directly to the Portfolio Support Team.  Although candidly, there's not much anyone can do when a whole region of servers goes offline except to wait it out.

    https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

     

    For bug reports & feature requests, use Adobe Portfolio's User Voice.

    https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html 

     

    Hope that helps. 🙂

     

    6 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    June 10, 2021

    Hi @enya5EDE and everyone,

    S h * t  happens!   Adobe uses AWS to store global assets.   When Amazon goes down, everything is effected.  My commercial sites were also effected for a few hours.  

     

    Next time you have a technical problem for which you can find no solution in the Portfolio FAQ & Knowledgebase, submit a ticket directly to the Portfolio Support Team.  Although candidly, there's not much anyone can do when a whole region of servers goes offline except to wait it out.

    https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

     

    For bug reports & feature requests, use Adobe Portfolio's User Voice.

    https://helpx.adobe.com/x-productkb/global/how-to-user-voice.html 

     

    Hope that helps. 🙂

     

    Nancy O'Shea— Product User & Community Expert
    Paweł Witkowski
    Paweł Witkowski
    Participant
    June 9, 2021

    It seems it works properly now thank god 🙂

      D
      Dominic Marten
      Participant
      June 9, 2021

      The issue is the same as more than half online services have experience yesterday when Fastly went down for an hour. Amazon, Adobe, governement websites went down as well. Adobe Portfolio issue is probably the same. It will take time to recover. Its really annoying tho

        Michael Dunlap
        Michael Dunlap
        Participating Frequently
        June 9, 2021

        Yes, I checked on multiple browsers and cleared my history in Chrome. Also, I noticed that some Adobe images even in my Outlook box aren't showing up... which could be related?

        E
        enya5EDEAuthor
        Participant
        June 10, 2021

        Yeah, I think it was adobe, it's annoying you cleared your history and everything! I think it's back running regularly again, I hope it is for you too!

        Michael Dunlap
        Michael Dunlap
        Participating Frequently
        June 9, 2021

        It appears to be an issue on Adobe's side. Thank you for posting! I didn't know where to go. There isn't an Adobe Portfolio Support Community that I could find.

          Paweł Witkowski
          Paweł Witkowski
          Participant
          June 9, 2021

          Same here. It seems there are some biger problem at Adobe. Mine site now looks like that:

           

          https://portfolio.witkowskipawel.pl

            Paweł Witkowski
            Paweł Witkowski
            Participant
            June 9, 2021

            No images, no CSS, everything looks very broken 😞

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