Adobe Portfolio Site stuck on Unpublish

Question

Hello,

I noticed a while back that my portfolio site was set to unpublished but today when I tried to set it back to publish it asks me to purchase a plan from Adobe. But I already have the Adobe Creative Cloud All Apps plan. Why am I seeing the screen where it asks me to upgrade to that plan when I already have it? Is there a bug site-side that's not letting me publish the site despite having the plan already? I sent in a ticket to the Adobe Portfolio team already but I was wondering if any of you guys on the forums know just in case. If there is anybody on the Adobe Portfolio team on this forum please let me know if there is anything I need to do. I'd be greatly appreciative.

Thank you all!

From,

Ivan

kglad · Answer

check your account to verify your subscription is what you expect and to verify your adobe id, https://accounts.adobe.com

then, if you see your all apps plan, using the same browser, go to your portfolio control panel.

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