Adobe Portfolio Text Glitch

Question

Hi, I am dealing with a bug where on my pages (not main home page), when I add a text box it appears, freezes, then immediately dissapears and does not let me type anything into it. I am unable to continue adding to my portfolio and am unsure how to fix this.

Nancy OShea · Accepted Answer

Try using a different browser -- i.e. the latest Chrome or Firefox that accepts cookies and does not have script blockers.

If you continue to have problems, contact Portfolio's Support Team.

https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

ChrisDaniels55 · Answer

Don't put your curser in the text box once you've added it, using the + sign. Just click on the + sign and type a word immediately after that. Then put your curser in or beside the word you typed to edit it. Depending on your background and default text colour, it may be hard to see the word you wrote, so once you can scroll the word to highlight it, change the size and colour using the menu that appears in the black bar above it.

If you hit the plus sign to create a text box, then try to put your curser in the text box to begin writing, the box will just disappear. You have to start writing before you put your curser inside the newly added text box.
Hope this helps.

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