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Jose28816949d6x5
Participant
Jan 20, 2024 6:12 AM UTC
Answered

Adobe Portfolio: Verify email that has already been verified... What?

So for the past week I have been using Adobe Portfolio with no issue. All of a sudden when i was trying to update my published website (I have done this several times in the past) it said "Your email is not verified"

then says "To publish your site, please verify your email address. You can confirm and resend the verification email within your Adobe account: https://account.adobe.com/profile."

 

When I click on the link it takes me to my acount info and thats it. So I figured i just have to change the primary email and re verify it, it wont let me change it either. Is there way around the "Your email is not verified" on Adobe Portfolio?

I have already tried signing out and signing back in.*

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    kglad
    kgladCorrect answer
    Community Expert
    Jan 20, 2024 10:23 AM UTC

    maybe the glitch is on adobe's end. retry editing in a few days.

     

    portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

     

    portfolio faq: https://help.myportfolio.com/hc/en-us

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    4 replies

    kglad
    Community Expert
    kgladCommunity ExpertCorrect answer
    Community Expert
    Jan 20, 2024 10:23 AM UTC

    maybe the glitch is on adobe's end. retry editing in a few days.

     

    portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

     

    portfolio faq: https://help.myportfolio.com/hc/en-us

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      Jose28816949d6x5Author
      Participant
      Jan 20, 2024 10:56 PM UTC

      I tried the next day and it worked fine no issues, definitly is a weird bug on Adobe's end. Thanks for the help! 🙂

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      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      Jan 20, 2024 10:57 PM UTC

      good to hear, and thanks for the update.

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      Dasha Pearl
      Participant
      Jan 20, 2024 9:42 AM UTC

      same problem!!! can't publish 😞

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