Adobe Portfolio, website dissapeared

Forum|Forum|4 years ago
August 3, 2021
1 reply
716 views

I think my friend my have accidentally deleted my website, they have access to my Adobe account, and now I do not see my site when I access Portfolio. This is extreme;y frustrating becuase there is no support team for Adobe Portfolio, when you call the Adobe number they do not have a team that supports troubleshooting for Portfolio. Does anyone know if there is there a way to recover this website if it was deleted? I sent them a an email, that's the best I can do for now, but I need a quicker solution to this.

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Correct answer Nancy OShea

[Moderator moved from Using the Community (forums) to Creative Cloud Services.]

@mena.g,

1. Sharing your log-in details with other users is a violation of your Terms of Service agreement with Adobe. Your individual account must not be shared with other users.

2. Portfolio default URLs are https :// user_name . myportfolio . com (without spaces).

3. Did you log-in below with your correct user ID (email) and password?

https://portfolio.adobe.com/sites

4. If you still need help, contact the Portfolio support team below.

https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

Good luck!

Nancy OShea

Correct answer

Community Expert