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C. Frantz
C. Frantz
Participant
October 27, 2023
Answered

Adobe Portfolio website white screen

  • October 27, 2023
  • 3 replies
  • 707 views

My Adobe Portfolio website is just a white screen with links. Is there any way to fix this?

 

Here is what I'm looking at.

At first, it was only the "illustration" page that had this issue and after updating my site, now all of the pages do this.

Here is the link to my site: [link removed]

    This topic has been closed for replies.
    Correct answer C. Frantz

    Whatever was broken, it seemed to be on Adobe's side.

    The problem could occur again for all I know, but I updated my site and it's all back to normal.

    Thank you for everyone trying to help.

    3 replies

    C. Frantz
    C. FrantzAuthorCorrect answer
    Participant
    October 27, 2023

    Whatever was broken, it seemed to be on Adobe's side.

    The problem could occur again for all I know, but I updated my site and it's all back to normal.

    Thank you for everyone trying to help.

    cincidy
    cincidy
    Participant
    October 27, 2023

    I opened a request to (help.myportfolio.com) and just received a response.

    Hi,
    Thank you for bringing this issue to our attention. We apologize for any inconvenience this may have caused you.
    Our team is aware of this issue and is currently working on resolving it as quickly as possible. We appreciate your patience while we work to fix the problem and will let you know as soon as we have an update!
    If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for your understanding.
    Best,

    Luna

    Hopefully they get your site back online shortly. Good luck!

      C. Frantz
      C. FrantzAuthor
      Participant
      October 27, 2023

      Thank you for the extra effort! I had no idea they had a "help" portal.

      I was in the middle of applying for jobs when this occured so I really hope they fix it soon lol

      Thanks again!

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 27, 2023

      @C. Frantz 

       

      portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

       

      portfolio faq: https://help.myportfolio.com/hc/en-us

      cincidy
      cincidy
      Participant
      October 27, 2023

      I'm having the same issue with my portfolio website. All my images are missing. When I try to upload new images I get an error that says: Image upload has failed. Please try again. 

      C. Frantz
      C. FrantzAuthor
      Participant
      October 27, 2023

      Maybe it's on Adobe's end then? I'm not sure.

      cincidy
      cincidy
      Participant
      October 27, 2023

      I agree. I feel like they're having some kind of outage but can't find any documentation of it. I just noticed my portfolio wasn't working today but unsure how long it's been broken. [link removed]

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