Dayan Boyce at Fanshawe

Participant

Question

Adobe Spark Issues [Branched & moved by moderator]

Forum|Forum|5 years ago
November 6, 2020
1 reply
310 views

I'm experiencing issues ever since MAX happened. When I try to "Brandify" in Spark, it simply stalls the program and the crashes or freezes indefinitely. I have to manually apply brand elements like font, color, etc. to each layer of the project or risk a greyed-out screen or lost changes. Why won't Brandify work properly right now?

Collaboration

This topic has been closed for replies.

Community Expert

Community Expert

I branched this to a new topic and moved it Creative Cloud Services because Spark does not have a dedicated community forum.

Try using a different device or browser. Failing that, submit a help request directly to Adobe Spark on Zendesk.

Spark Knowledge Base - https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark

Spark Support - https://adobespark.zendesk.com/hc/en-us/requests/new

Nancy O'Shea— Product User & Community Expert

Participant

Hi Nancy,

Where can we find the branched topic?

Community Expert

Community Expert

You're in the branched topic right now.

https://community.adobe.com/t5/creative-cloud-services/adobe-spark-issues-branched-amp-moved-by-moderator/m-p/11577730?page=1#M18204

Nancy O'Shea— Product User & Community Expert