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Participant
December 8, 2020
Question

Adobe Startup Apps and Slow Performance

  • December 8, 2020
  • 1 reply
  • 511 views

Hi there! I'm not sure if this is the right area to be posting in, so please correct me if it's not, but I wanted to reach out to the Adobe community to see if anyone is experiencing the same issues as me.

 

I'm running Windows 10 on a fairly capable XPS 15 9570, and for the past few months I've realized that everything on my computer is extremely slow. Today, I decided to go ahead and disable every Adobe startup app that I could find (AcroTray, CCXProcess, Creative Cloud Desktop, etc.) and it runs like butter again. Literally night and day.

 

I'm wondering two things; firstly, has anyone ran into similar issues? And secondly, does disabling these processes actually do anything negative to my Adobe experience? I haven't ran into any adverse effects so far, but I just figured I'd ask.

 

For a company like Adobe, I would've expected a bit more clarity around the severe system impact that their background processes can have, but I guess you can't have everything.

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1 reply

kglad
Community Expert
Community Expert
December 10, 2020

there are some downsides to disabling adobe background processes, but i would think having a speedy computer would make it worth disabling.  here's more info so you can decide yourself, https://helpx.adobe.com/x-productkb/global/adobe-background-processes.html