Legend

Question

Adobe Subscribers Plans

Forum|Forum|2 years ago
September 7, 2023
2 replies
286 views

Anyone know if Adobe outsources their subscribers plans?

I have been using Adobe products for ~20 years now. Over the years I developed a lot of trust in their products. A recent perception is they outsource product plan management. The reason why since this is not the first time I have caught changes in my plans. They add plans I have told them in the past I did not want. Sure enough a few months later you see they have added another plan to your bill.

Unfortunate that I have to check monthly on my plans. Wish I could trust a company the size of Adobe

TIA

Windows

This topic has been closed for replies.

kglad

Community Expert

i've never had anything added to my plan, either.

W

westdr1dwAuthor

Legend

Thanks guys as I stated I have been a suscriber for several years and it is only recent when this is happening.

Nancy OShea

Community Expert

Never heard of this before.

Log-in below to ensure you're getting what you think you should be getting.

https://account.adobe.com/plans

If you feel you've been incorrectly billed for services, contact Adobe Support.

CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Twitter: https://twitter.com/adobecare

Nancy O'Shea— Product User & Community Expert

AxelMatt

Community Expert

I don't see such changes in my plan and I'ver never heard about that. This is a public forum, not the link to Adobe support. Sorry, but we're normal users and we can't help with account and/or payment problems.

Please click the link below to contact Adobe staff to help.

Be sure to remain signed in with your Adobe ID before accessing the link below.

You have to allow 'cookies' in your web browser for this to work

https://helpx.adobe.com/contact.html

Click the chat icon in the lower right and type "agent" to get a human and not the chat bot.

If you like you can also use Twitter: @AdobeCare https://twitter.com/AdobeCare

Also - beware of answering anyone who sends you a private message or an email.

https://community.adobe.com/t5/community-help/avoid-phishing-3-easy-ways-to-identify-adobe-staff/td-p/10791730

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