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MarieClaireHome
Participant
Jun 20, 2023 8:07 AM UTC
Question

Adobe User Count Issue

Hi,

I want to increase the number of Adobe login users, how can I do?

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3 replies

Inspiring
Jun 21, 2023 10:45 AM UTC

Hi @MarieClaireHome ,

 

Please share a brief context about the Adobe product & type of Subscription that you are referring to, in order to provide you accurate details.  

 

In case you have an Individual plan for the creative cloud license, you have to purchase a new license for another user. 

If you have a team then I would suggest getting a Teams or Enterprise contract wherein you could manage the users and licenses as per your requirements: https://www.adobe.com/creativecloud/business/teams.html

 

I hope this helps. 

 

Thanks,

DJ. 

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Nancy OShea
Community Expert
Community Expert
Jun 20, 2023 8:36 PM UTC

If you have a multi-user environment, you'll have to purchase more licenses, one license per user. Sharing licenses is not permitted.

 

Adobe allows individual subscribers to log-in to two devices at a time. If you need to connect to a third or fourth device, you must log-out of your other devices first.  

 

 

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Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
Jun 20, 2023 1:56 PM UTC

@MarieClaireHome 

 

do you have a teams or enterprise subscription?

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