Participant

Answered

Again! Creative Cloud syncing issues

Ever since the last update the Creative Cloud seems more unstable than ever .

A few days ago I started to get the dreaded "Some Files Failed to Sync" error. Adobe help files says

"Unable to sync <filename> due to server error. ....

Retry after sometime.

"

So 2 days later and I still have the same issue. I've shut down, logged out, waited for a fix.

Files that are being collaborated on are up to date with correct changes.

It will also just spin and say Syncing but it never resolves. Then that will stop and then I get the message that files failed to sync .... again!

C'mon Adobe this has been going on long enough! Please get a fix asap!!

This topic has been closed for replies.

Correct answer David__B

I've gotten feedback from engineering that this issue was resolved yesterday. Please reply back if you're still having sync issues.

Thanks,

- Dave

David__BCorrect answer

Adobe Employee

I've gotten feedback from engineering that this issue was resolved yesterday. Please reply back if you're still having sync issues.

Thanks,

- Dave

Participant

Yes indeed, I noticed yesterday it was syncing current documents.

Thanks!!!!!!!!

Participating Frequently

Also experiencing this. Hope it gets fixed soon!

Participant

We are also experiencing the same issue. Please Adobe this is so frustrating. Please fix this ASAP!

Adobe Employee

Hi Lambeth5545,

I've reported the issue to the appropriate engineering team. Hopefully it will be addressed soon.

- Dave

Community Manager

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