All Adobe products have just stopped working

Forum|Forum|3 years ago
March 24, 2022
2 replies
255 views

Hi, I am on a Mac running High Sierra 10.13.6 and photoshop, illustrator and acrobat have all stopped working. They all quit immediately after opening. Any ideas why? Thank you.

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Peru Bob

Community Expert

Have you signed in to your account recently?

L

Lulu23740006cje2Author

Participant

Yes, I am logged in now.

LinSims

Community Expert

Let me move this to the Creative Cloud Services forum for you, which is the appropriate forum for your question.

You may want to add system information (make/model/CPU/GPU/RAM) and version information for the Adobe programs in a comment.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs, installation issues, or account issues such as subscription questions or billing problems, or generalized questions about Creative Cloud services.

* Product questions should be posted in the associated product community.
* Installation questions should be posted in the Download & Install community.
* Account issues, including subscription questions or billing problems, should be posted in the Account, Payment, & Plan community.
* Questions about the Creative Cloud desktop app or general questions about apps in the Creative Cloud should be posted to the Creative Cloud Services community.

L

Lulu23740006cje2Author

Participant

Thank you, is there a different link to the Creative Cloud Services forum?

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