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O
OGD_RON
Inspiring
September 6, 2021
Answered

All files missing

  • September 6, 2021
  • 2 replies
  • 1815 views

All of my files are gone in Creative Cloud, they went missing without a trace.
They can't be found in the deleted folder.
I use two computers - none has a local backup unfortunatly.
All of my work is in there - I am really freaking out.

This topic has been closed for replies.
Correct answer OGD_RON

It has all magically returned.

The creative cloud fodler hasn't returned to my fodler structure but I'll just restart and wait.

2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
September 6, 2021

>none has a local backup

 

I use a Sata docking station and several 'bare' drives for backup
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

    O
    OGD_RONAuthor
    Inspiring
    September 6, 2021

    Update:
    Now my libraries are gone too.

    Multiple people at my work depend on these.

     

    I noticed the CC folder was still available in the save window while I saved added screenshots. They all had a green checkmark - the cc folder hasnt been in my windows structure since this problem occured - I managed to save a copy of my folders this way - however I am still missing my libraries and hope to see this properly fixed.

    O
    OGD_RONAuthorCorrect answer
    Inspiring
    September 6, 2021

    It has all magically returned.

    The creative cloud fodler hasn't returned to my fodler structure but I'll just restart and wait.

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