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Inspiring
Sep 6, 2021 6:28 AM UTC
Answered

All files missing

All of my files are gone in Creative Cloud, they went missing without a trace.
They can't be found in the deleted folder.
I use two computers - none has a local backup unfortunatly.
All of my work is in there - I am really freaking out.

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OGD_RONCorrect answer
Inspiring
Sep 6, 2021 6:53 AM UTC

It has all magically returned.

The creative cloud fodler hasn't returned to my fodler structure but I'll just restart and wait.

3 replies

John T Smith
Community Expert
Community Expert
Sep 6, 2021 1:55 PM UTC

>none has a local backup

 

I use a Sata docking station and several 'bare' drives for backup
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

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OGD_RONAuthor
Inspiring
Sep 6, 2021 6:36 AM UTC

Update:
Now my libraries are gone too.

Multiple people at my work depend on these.

 

I noticed the CC folder was still available in the save window while I saved added screenshots. They all had a green checkmark - the cc folder hasnt been in my windows structure since this problem occured - I managed to save a copy of my folders this way - however I am still missing my libraries and hope to see this properly fixed.

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OGD_RONAuthorCorrect answer
Inspiring
Sep 6, 2021 6:53 AM UTC

It has all magically returned.

The creative cloud fodler hasn't returned to my fodler structure but I'll just restart and wait.

Translate