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Participant
June 20, 2024
Question

All my documents are lost

  • June 20, 2024
  • 3 replies
  • 191 views

I recently transferred to a new iPhone and downloaded my apps manually. I lost all my  no documents on my Adobe please help, at least I think I did please help!!!

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    3 replies

    Participant
    June 21, 2024

    Normally I Store my documents on my flash/thumb drive but I just had so many files that I kept over the years on Adobe. So that's why I'm kind of bummed that I don't know where they are now and Apple support was not too supportive. They're the ones who instructed me how to and what to do as far as downloading from the iCloud and downloading my apps manually to the new phone

    kglad
    Community Expert
    Community Expert
    June 21, 2024

    did you check the cc sites?

    kglad
    Community Expert
    Community Expert
    June 21, 2024
    Nancy OShea
    Community Expert
    Community Expert
    June 21, 2024

    Where do you normally store files?

     

    Creative Cloud Storage:

    ================

    Creative Cloud Assets https://assets.adobe.com
    - Synced files
    - Cloud documents
    - Deleted files

    Lightroom https://lightroom.adobe.com
    - Photos
    - Albums
    - Edited files
    - Imported files
    - Deleted files

    Document Cloud https://documentcloud.adobe.com
    - All documents
    - Starred files
    - Shared files

    Hope that helps.

     

    [Moderator moved from Using the Community forums to Creative Cloud Services.]

     

    Nancy O'Shea— Product User & Community Expert