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July 21, 2016
Answered

All my files gone!!!!

  • July 21, 2016
  • 1 reply
  • 601 views

I just logged into my iMac and a pop-up displayed saying 300+ files had been removed from my CC!!!!! All my work! Gone! What do I do? I have client's work on there for them to access. Most of it was backed up but not all... what is going on???

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Correct answer Ken G. Rice

@shrekasaurous - If items are removed from the Creative Cloud Files folder on your computer they go into the Archive at https://assets.adobe.com/files?filter=archive. You can Restore items from the Archive and they will sync back down to the Creative Cloud Files folder.

1 reply

Ken G. Rice
Ken G. RiceCorrect answer
Participating Frequently
July 21, 2016

@shrekasaurous - If items are removed from the Creative Cloud Files folder on your computer they go into the Archive at https://assets.adobe.com/files?filter=archive. You can Restore items from the Archive and they will sync back down to the Creative Cloud Files folder.