ALMACENAMIENTO EN LA NUBE

Forum|Forum|3 years ago
May 13, 2022
1 reply
245 views

Hola tenía muchos archivos guardados en la nube, por temas de empresa me habian suspendido la cuenta y me la reactivaron el día de hoy pero ya no tengo ninguno de mis archivos y los necesito para trabajar.

Alguien sabe que puedo hacer o le ha sucedido esto antes?

Gracias por su ayuda!!!!

This topic has been closed for replies.

kglad

Community Expert

your cc files are available for varying lengths of time, but you have, at least, one month.

S

Sara244387320l5cAuthor

Participant

Oh no, it was just a cuple days, since monday or tusday. It is weird :S

kglad

Community Expert

then all your files are recoverable.

sign out and then back in to your cc desktop application using the same adobe id used for your original subscription (that has your cc files): http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

then open your cc desktop app, click the cloud icon at the upper right and click cc web:

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