Answered
Anyone have an issue with creative cloud syncing with no apparent sign of progress?
This has been like this for a couple days.
This topic has been closed for replies.
Hi:
Sorry that you are facing issue. We need more information to understand your issue. Could you please send us the logs using log collector tool which could be downloaded from https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.htmland send to me at SyncForum-Communication@adobe.com.?
Please provide the information as below:
- Adobe ID:
- Forum post link:
- Specific file or folder names that are affected:
- Are you using Creative Cloud collaboration:
- How many computers you use with Creative Cloud:
- What Operating systems are you using:
- Creative Cloud Desktop Version:
- Type of internet connectivity (Ethernet/WiFi):
- Using a proxy (Y/N):
- Firewall (None/Corporate/Local):
- Timezone of your computer:
Best Regards
Lin
Sign up
Already have an account? Login
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inSign in to Adobe Community
To post, reply, or follow discussions, please sign in with your Adobe ID.
Sign inEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices