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Participant
December 6, 2020
Question

App

  • December 6, 2020
  • 2 replies
  • 240 views

Warum kann ich mich in der App nicht anmelden?? Der Button weiter reagiert nicht? LG 

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    December 9, 2020

    1. Open CC Desktop App.
    2. Click your Avatar > General tab > Settings.  Select "Always keep Creative Cloud up to date."
    3. Click on your Avatar again.
    4. Sign-out of Creative Cloud.
    5. Close all apps.
    6. Restart your computer.
    7. Open CC Desktop app.
    8. Click your Avatar.
    9. Sign-in with your PAID user id and password.

     

    Nancy O'Shea— Product User & Community Expert
    Just Shoot Me
    Legend
    December 6, 2020

    What Adobe program are you asking about?