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Participant
Dec 6, 2020 9:30 AM UTC
Question

App

Warum kann ich mich in der App nicht anmelden?? Der Button weiter reagiert nicht? LG 

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    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    Dec 9, 2020 11:20 PM UTC

    1. Open CC Desktop App.
    2. Click your Avatar > General tab > Settings.  Select "Always keep Creative Cloud up to date."
    3. Click on your Avatar again.
    4. Sign-out of Creative Cloud.
    5. Close all apps.
    6. Restart your computer.
    7. Open CC Desktop app.
    8. Click your Avatar.
    9. Sign-in with your PAID user id and password.

     

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    Nancy O'Shea— Product User & Community Expert
    Just Shoot Me
    Legend
    Dec 6, 2020 1:13 PM UTC

    What Adobe program are you asking about?

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