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Participant
September 30, 2025
Question

App wont let me pay

  • September 30, 2025
  • 2 replies
  • 55 views

I was using my app just fine earlier. Now its saying everything is premium. Okay what ever i go to pay first it says 4.99 then jumps to 7.99 and when I click the monthly it wont  do anything please help asap!!!

2 replies

John T Smith
Community Expert
Community Expert
September 30, 2025

Did you buy from Adobe, or a cell phone store?

 

If you bought from Android or Apple I don't think Adobe can help

kglad
Community Expert
Community Expert
September 30, 2025

what subscription(s) do you have as shown at your account, https://account.adobe.com

what subscription(s) do you want?