Сергей5ED3

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Question

Application Error . When open Creative Cloud got error Adobe CEF Helper

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C:\Program Files\Common Files\Adobe\Adobe Desktop Common\HEX\Adobe CEF Helper.exe C:\Windows\System32\KERNELBASE.dll

Full uninstall CC then use AdobeCreativeCloudCleanerTool. All faq from support not work.
Someone Help please . Last chance is fully reinstall Windows.

Adobe_Error.txt

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Community Expert

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the CC forum.

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Сергей5ED3Author

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Thank you!=)

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Сергей5ED3Author

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Found a similar topic
https://community.adobe.com/t5/enterprise-teams/suddenly-creative-cloud-client-crash-on-startup-due-to-kernelbase-dll/td-p/11871514

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Сергей5ED3Author

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OS Win 10 10.0.14393

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