Skip to main content
Anonymous
April 28, 2021
Answered

Apps

I've been payin for Adobe creative cloud for about 6 months now. As I sign in to the cloud i dont have access to over half of the apps I should be able to have access to. How do I fix this problem with adobe?

    This topic is closed to new replies. Start a new post to keep the conversation going.

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    April 29, 2021

    You're probably not logged-in to your PAID plan.  But to be thorough, also ensure your computer exceeds the minimum system requirements to run Creative Cloud + OS + all other apps you use. Check each one, they vary by product.
    - https://helpx.adobe.com/creative-cloud/system-requirements.html

     

    If you're on a deficient computer, you may not see all the apps.

     

    Translate
    Nancy O'Shea— Product User & Community Expert
    Test Screen Name
    Legend
    April 29, 2021

    If that doesn't help:

    1. Please name a couple of apps you should be able to access. Or if you see less than 6 apps, please list ALL the ones you can access.

    2. Please tell us your exact operating system version.

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices