Skip to main content
MahmoudDiabWk
Participant
Sep 17, 2023 4:41 PM UTC
Answered

Apps panel doesn't show installed Creative Cloud apps

I'm using the latest Creative Cloud app and It's not showing the apps as installed ( Photoshop, Illustrator, Premiere Pro, After Effect ) in the installed apps, nor in the updates, I tried to install Photoshop so it might sync with the old preferences (plugins, scripts, and workspace) nothing happened as if it's installed as another new app

I tried this method: Apps panel doesn't show installed Adobe Creative Cloud apps But it didn't work either.

can you please help me I can't re-install every plugin for every app and workspace again!

 

Thanks In Advance

This topic is closed to new replies. Start a new post to keep the conversation going.
kglad
kgladCorrect answer
Community Expert
Sep 17, 2023 8:53 PM UTC

you're welcome.

 

for others, start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

View reply

3 replies

kglad
Community Expert
kgladCommunity Expert
Community Expert
Sep 17, 2023 6:14 PM UTC

reinstall over the current installs.

Translate
MahmoudDiabWkAuthor
Participant
Sep 17, 2023 8:23 PM UTC

I did it, didn't work either.

but after searching here more I found the solution in changing the Adobe Creative Cloud to the same language that the app uses and it will appear an it worked ♥

thank you so much for your help 

Translate
kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
Sep 17, 2023 8:53 PM UTC

you're welcome.

 

for others, start here - https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html

 

if that fails, proceed to these steps - https://helpx.adobe.com/enterprise/kb/resolve-trial-and-license-expired-errors.html

 

if that fails, https://helpx.adobe.com/download-install/kb/adobe-license-issues-keychain-credential-mgr.html

 

if those all fail, change your cc language.  eg, try international english

 

if that fails, change the install location

 

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices