Skip to main content
Participant
Apr 19, 2021 1:22 AM UTC
Question

Are Adobe servers down?

All I'm getting are error messages tonight when I'm trying to open a pdf. Are servers down???

    This topic is closed to new replies. Start a new post to keep the conversation going.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    Apr 19, 2021 7:46 PM UTC

    1. Open CC Desktop App.
    2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
    3. Click on your Avatar again.
    4. Sign-out of Creative Cloud.
    5. Close all apps.
    6. Restart your computer.
    7. Open CC Desktop app.
    8. Click your Avatar.
    9. Sign-in with your paid ID and password.

     

    Hope that helps.

     

    Translate
    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    Apr 19, 2021 6:45 PM UTC

    there are different adobe servers, but no.  everything's up: Adobe System Status

     

     

    Translate