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Participant
April 19, 2021
Question

Are Adobe servers down?

  • April 19, 2021
  • 2 replies
  • 181 views

All I'm getting are error messages tonight when I'm trying to open a pdf. Are servers down???

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    April 19, 2021

    1. Open CC Desktop App.
    2. Click your Avatar (top right image) > Preferences > General tab > Settings. Select "Always keep Creative Cloud up to date."
    3. Click on your Avatar again.
    4. Sign-out of Creative Cloud.
    5. Close all apps.
    6. Restart your computer.
    7. Open CC Desktop app.
    8. Click your Avatar.
    9. Sign-in with your paid ID and password.

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    April 19, 2021

    there are different adobe servers, but no.  everything's up: Adobe System Status