assets.adobe.com 10MB limit

Question

Hi!

We always upload large files via assets.adobe.com to Creative Cloud. (Browser, Drag&Drop)

Since yesterday, Creative Cloud seems to have a 10MB-Limit.

Before, 100MB and more was not an issue.

Now, I can only upload files with 10.485.760 bytes or less.

When I add one more byte (to filesize 10.485.761), the upload fails with "Das medienelement konnte nicht hochgeladen werden".

(The media item could not be uploaded)

I also tested Chrome, FF and Edge - same result.

Can anyone confirm that exactly 10.485.760 bytes is the current filesize limit?

(Upload via Browser)

@Adobe: Why did that change?

Neelamk · Accepted Answer

Partly. If I upload in a folder, the process has success. If I upload outside a folder, in homepage of Assets.adobe, the problem remains. At least until now.

Hi Geraldo,

We are sorry for your difficulties. Could you please let us know more about your issue, is it with one file, have you tried different files, please check with a different browser. Also is there any error message that pops up?

Regards,

Neelam

Neelamk · Answer

Hi There, We have reverted the recent change on the production end. Could you please check if the issue is fixed? Regards,Neelam

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