Atendentes de suporte fecham o chat sem resolver problema

Forum|Forum|2 years ago
January 4, 2024
2 replies
159 views

Estou tentando cancelar uma de minhas licenças da Adobe CC Bussines e percebi que isso só é possível via chat. Porém, quando informo os atendentes sobre isso, eles não resolvem! E simplesmente fecham a conversa!

Rita e Victor foram dois (certeza que são nomes falsos).

File sync
Libraries
Cloud storage web assets
Collaboration

This topic has been closed for replies.

Abambo

Community Expert

If you have a teams subscription, you can cancel during the renewal periode, by lowering the number of available licences. When you need support doing that, you need to use the admin console to contact Adobe customer care chat. (https://adminconsole.adobe.com/support)

ABAMBO | Hard- and Software Engineer | Photographer

kglad

Community Expert

do you have a teams or enterprise license?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded