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Vanity Graphics
Vanity Graphics
Participant
Jul 28, 2022 5:07 PM UTC
Question

Auto recovery

This feature keeps going off, I enable it frequently and notice when my system crashes my files are not saving anymore and I continuously have to enable this feature. I am losing valuable design work that cant be recovered. 

 

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1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
Jul 28, 2022 7:44 PM UTC

Which Adobe app are you using?

 

Your system should NOT be crashing frequently.  That's not normal.  Please ensure that your computer exceeds min-system requirements for CPU, GPU, Hard Drive and RAM.  An inadequate computer will not provide you with a good user experience.

- https://helpx.adobe.com/creative-cloud/system-requirements.html

Second, you should protect your work by making redundant backup files on your primary hard drive & saving files often with Ctrl / Cmd + S.  On big projects, I make several backup files so I can revert to previous versions if needed.   You can never have too many backups.

 

 

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Nancy O'Shea— Product User & Community Expert
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