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Inspiring
September 17, 2025
Answered

Beta Apps Missing

  • September 17, 2025
  • 4 replies
  • 3901 views

Hi, I just paid for a photoshop plan and I was looking forward to try the harmonize feature that is still in Beta but on my creative cloud account, I don't have the beta apps option.

Is something wrong with my plan or do I need to sign up for the program first?

Correct answer Oluwafemi Adelekan

In case anyone else runs into the same issue I did, here’s what worked for me: I logged into Creative Cloud using an incognito browser, downloaded the Beta program, and it automatically synced to my desktop app.

4 replies

Participant
October 8, 2025

Facing same issue! tried everything, reinstalled Creative Cloud multiple times, but the beta section is invisible. If anyone knows how to fix, please help

 

kglad
Community Expert
Community Expert
October 8, 2025

@touseef_shakir 

 

do you have a teams, enterprise or education subscription?

Participant
October 17, 2025

J’ai le même problème que lui, et mon abonnement est individuel.
Je n’ai pas accès à la section “App Beta” sur mon espace Creative Cloud depuis mon ordinateur, et la page charge indéfiniment lorsque j’essaie d’accéder à mon compte ou à l’application.
Sur Creative Cloud Web Mobile, tout fonctionne correctement, mais lorsque je me renvoie le lien vers mon PC, j’obtiens une erreur 404.
Un précédent assistant avait pris le contrôle de mon ordinateur pour tenter de régler le problème, mais il est parti avant de le résoudre.

Oluwafemi AdelekanAuthorCorrect answer
Inspiring
September 17, 2025

In case anyone else runs into the same issue I did, here’s what worked for me: I logged into Creative Cloud using an incognito browser, downloaded the Beta program, and it automatically synced to my desktop app.

kglad
Community Expert
Community Expert
September 17, 2025

where'd you find that url?

Inspiring
September 17, 2025

I googled it

Peru Bob
Community Expert
Community Expert
September 17, 2025

Try resetting the CC App.
To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

If that doesn't work, try uninstalling and reinstalling the CC App:
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

Inspiring
September 17, 2025

I saw this in another thread, tried it and it still didn't work. I also tried to repair it as well. 

 

When I try to uninstall, it says I still have Adobe applications that use creative cloud so I can't uninstall

kglad
Community Expert
Community Expert
September 17, 2025

@Oluwafemi Adelekan 

 

do you have a teams, education or education subscription?

Peru Bob
Community Expert
Community Expert
September 17, 2025

Try clicking on the Pre-release tab.

Inspiring
September 17, 2025

I’ve already attempted that, but the only option showing in the list is Illustrator. I specifically need access to the Photoshop option.

 

Inspiring
September 17, 2025
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