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Orbit23
Participant
November 8, 2024
Answered

Betreff: Adobe requesting DOB

  • November 8, 2024
  • 1 reply
  • 202 views

I have an individual (not company/enterprise) account and am being asked for my DOB. Give me a way to opt out, ot I will cancel.

    This topic has been closed for replies.
    Correct answer Anshul_Nautiyal

    Hi @Orbit23,

     

    Thank you for reaching out.
    Adobe collects certain identity data to ensure a secure and personalized experience for all users. Specifically, your DOB is requested to comply with regulations such as the COPPA and the GDPR, which require age verification for access to certain services. This ensures that Adobe can protect users' rights, especially for those under legal age in various regions.

    For individual Adobe accounts, the DOB is used as part of the account setup to verify eligibility, safeguard licenses, and ensure a secure environment for content generated and stored on Adobe's platforms.


    I hope this explanation helps, and we're happy to assist you in navigating the process if needed.

     

    Regards,
    ^AN

    1 reply

    A
    Community Manager
    Anshul_NautiyalCommunity ManagerCorrect answer
    Community Manager
    November 8, 2024

    Hi @Orbit23,

     

    Thank you for reaching out.
    Adobe collects certain identity data to ensure a secure and personalized experience for all users. Specifically, your DOB is requested to comply with regulations such as the COPPA and the GDPR, which require age verification for access to certain services. This ensures that Adobe can protect users' rights, especially for those under legal age in various regions.

    For individual Adobe accounts, the DOB is used as part of the account setup to verify eligibility, safeguard licenses, and ensure a secure environment for content generated and stored on Adobe's platforms.


    I hope this explanation helps, and we're happy to assist you in navigating the process if needed.

     

    Regards,
    ^AN

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