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Participant
Nov 26, 2020 9:59 PM UTC
Question

Blank white screen on creative cloud

  1. I have a Windows 7 service pack 1 , 64-bit, and i take an annual membership on adobe, but from 3 day's ago  the creative cloud give me just a white screen . I try to download photoshop but  he is instaling till 99,1% then stops. I try everyhing i see on the internet, but nothing helped me. Can you try to help me, i need this for my work.
  2. Sorry for my english.
  3. Everytime i reinstal the creative cloud same blank  white. 
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2 replies

John Waller
Community Expert
Community Expert
Nov 27, 2020 12:58 AM UTC

>>>I have a Windows 7 service pack 1 , 64-bit, 

 

Time to upgrade to Windows 10. Adobe no longer supports anything else.

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