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nickm5370099
Participant
Jun 3, 2019 11:20 AM UTC
Question

[branched] Storage not full, but Creative Cloud says it is full

I have the same problem in that I received a message telling me that my CC storage is 98% full. But there is nothing in it (that I can find!)

I'm using Windows 10.

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8 replies

oracledba01
Participating Frequently
Jun 10, 2021 11:20 PM UTC

I experienced this and drove me nuts. For me, turned out by using cloud Lightroom it was storing my images and thereby eating storage. That was sometime back and I'd have to look at my notes. Perhaps this enough of a hint to remedy? Otherwise I'll look the steps I took and share. 

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oracledba01
Participating Frequently
Nov 19, 2019 9:58 PM UTC

whomever declared this the "correct" answer doesn't understand the issue/s folks are facing. the answer if far too glib. 

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Abambo
Community Expert
Community Expert
Jun 3, 2019 4:54 PM UTC

Discussion successfully moved from Adobe Creative Cloud to File Hosting, Syncing, and Collaboration

On https://assets.adobe.com/deleted , you need to permanently delete your files.

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
Jun 20, 2019 3:24 PM UTC

Done that as well it for some odd reason says im using 25 GB of my 2 GB storage which is odd I have no assets or any libraries then why?

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