Bug de stockage Creative cloud

go to your cc web site by opening cc desktop app>clicking cloud icon>cc web and check all 8 folders (4 in your files, 2 in shared with you, 1 in shared with you, 1 in deleted).

click the lightroom link at bottom left of your cc web page and check files there. lastly, check your deleted folder.

Hi Sebastian,

Welcome to our Community. We are sorry for your difficulties as the storage information is showing incorrectly in Creative Cloud Desktop Application. To know more about the issue and also to investigate could you please provide us with more details as below:

• Please provide your PC OS version and Creative Cloud Desktop Application version
• If you are seeing different storage in CCD and assets web (assets.adobe.com)
• Your email id
• Please confirm if you logged in with the same profile in CCD and assets web

If you are seeing storage differences in a synced folder and CCD storage displayed, please help us with some additional details as below:

• Storage in Assets web and CCD is the sum of different asset types: cloud docs, libraries, lightroom assets, CC Files, and Deleted Files. I believe you must be having data in any of these folders. help: https://helpx.adobe.com/creative-cloud/kb/file-storage-quota.html
• Also if you are working on shared files, shared by other users?
• If you are a part of any enterprise org?

We are here to help you, it's just we need more information to investigate in the backend.

We hope to hear from you soon.

Regards,

Neelam