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Participant
August 23, 2021
Question

Business profile not required

  • August 23, 2021
  • 1 reply
  • 146 views

I don't want two profiles on my Mac but for some reason this morning when I logged in I now have a Business Account and a Personal Account. One has InDesign, the other Photoshop so it is impossible now for me to use them at the same time. Help!!!

I have two subscriptions because I currently pay for my sons Macbook, not sure if this is the reason it's changed.

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1 reply

kglad
Community Expert
Community Expert
August 23, 2021

check your account to verify your subscription(s) is(are) what you expect and to verify your adobe id(s), https://accounts.adobe.com

 

are the programs that you want to use on you mac all listed under one of the ids?  if so, sign out and then back in to your cc desktop application using that same adobe id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html