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Participant
August 22, 2022
Question

C drive getting full

  • August 22, 2022
  • 2 replies
  • 1049 views

In one of the pc we are running Creative cloud desktop. unfortunatly Creative Cloud started to utilize the c drive space. We have reinstalled th application but there is no luck.

Once of the CC .log file utilizing the space.

Any solution?

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
August 22, 2022

What are the hard drives (how many, what kind, what is on each, what capacity, and how full)?

Participant
August 22, 2022

Ten users have installed the Creative Cloud Desktop application. one of those users lamented the sudden disappearance of all 90 GB of available C disk space. I used a disk scanning program to discover that a Creative cloud-related LOGfile was occupying that space. It's fine after we delete it, but the following day, the same problem reappears.

Peru Bob
Community Expert
Community Expert
August 23, 2022
quote

Ten users


By @Muadh25745917h0bz

 

Ten different licenses?

One computer or ten different computers?

Alexandre Becquet
Community Expert
Community Expert
August 22, 2022

Hi, are you speaking about Creative cloud App or Adobe Express? 

I think it's about Creative cloud app and if i'm right i'm going to put this postt in the right section 😉
But you can give us more infos about your disk space and what you're trying to install and we will help you to find an answer and a solution.

Participant
August 22, 2022

Ten users have the Creative cloud desktop application installed. one of those users lamenting the sudden disappearance of the 90 GB of free disk space on drive C. I used a disk scanning program to discover that the space was being used by a LOGfile that belonged to Creative cloud. After we delete it, everything is fine, but the following day, the same problem reappears.

Nancy OShea
Community Expert
Community Expert
August 23, 2022

90 GB is nothing.  Without sufficient empty HD space, your computers can't function properly.  

 

I have a 2 TB primary hard drive and a 1.5 TB external. My Photoshop scratch disk alone has 1,420 GB of free space available.  And that's barely adequate for what I do. You need a bigger hard drive and ample RAM to get the most out of Creative Cloud apps. 

 

See system requirements for each app you use.  Keep in mind these are the bare minimum requirements necessary to use the apps. 
https://helpx.adobe.com/creative-cloud/system-requirements.html

 

Nancy O'Shea— Product User & Community Expert