Can. anyone help me get rid of this folder in my Photoshop Files?
- January 28, 2023
- 1 reply
- 1423 views
It was deleted over a year ago & for some reason it will simply not go away.
Selecting it & deleting it does nothing. Sometimes if I try to "move" it, it will disappear suddenly when the files refresh, but it will come right back when I start up Photoshop again. Clicking into it gives me a "something went wrong" error.
I've updated my Macbook Pro to most recent version (Venture 13.2)
I've uninstalled & re-installed Photoshop, reseting my preferences.
I've uninstalled & re-installed Creative Cloud
I went through to assets.adobe.com to delete it permenantly from the already deleted files.
I've restarted my computer.
I've tried syncing.
When I sync from Creative Cloud it goes away but comes back upon re-opening CC.
I do not know what to do. I even talked to a customer support representative for almost 2 hours & they ended up leaving the conversation after multiple attempts at a fix.
Do I just have to accept it will always be there?
