Can download Individual files but not folders via assets.Adobe

Forum|Forum|1 year ago
April 24, 2024
2 replies
252 views

Hello, a cilent gave me link via assets.adobe and it appears I cannot download folders, instead it seems i can only download Individual files within the folders, one at a time. The issue is there are over 1,000 files. Is there a reason I cannot download the Folders? Thanks.

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D

default6q3i8ebkjfxd

Participant

How do I cancel the Adobe Photo Storage Account? I am not using this account. I have 1500 unused credits, which I will lose, but I need to close the account now.
Dennis L. Waters, Sr

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kglad

Community Expert

@default6q3i8ebkjfxd

i'm not sure to what you are referring, but check your account: https://account.adobe.com

kglad

Community Expert

if shift-click fails, it's an adobe limitation

G

Gburke85Author

Known Participant

Thanks. I thought that as well, however, I have folder with a single 2mb file inside & I cannot download that folder, it makes me go inside the folder and single download 1 file.

kglad

Community Expert

yes, you can't download folders.

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