Can download Individual files but not folders via assets.Adobe

7 replies
273 views
Translate

Hello, a cilent gave me link via assets.adobe and it appears I cannot download folders, instead it seems i can only download Individual files within the folders, one at a time. The issue is there are over 1,000 files. Is there a reason I cannot download the Folders? Thanks.

This topic is closed to new replies. Start a new post to keep the conversation going.

D

default6q3i8ebkjfxd

Participant

How do I cancel the Adobe Photo Storage Account? I am not using this account. I have 1500 unused credits, which I will lose, but I need to close the account now.
Dennis L. Waters, Sr

Get Outlook for iOS<>

Translate

kglad

Community Expert

@default6q3i8ebkjfxd

i'm not sure to what you are referring, but check your account: https://account.adobe.com

Translate

kglad

Community Expert

if shift-click fails, it's an adobe limitation

Translate

G

Gburke85Author

Known Participant

Thanks. I thought that as well, however, I have folder with a single 2mb file inside & I cannot download that folder, it makes me go inside the folder and single download 1 file.

Translate

kglad

Community Expert

yes, you can't download folders.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.