Can I add another account to my Account Access app?

Hi all. Not sure if this is the right place for this question.... I have two Adobe accounts, one for work (paid for by my company), one for personal use. I have set up and am using the Account Access app on my phone to access my work account, but I cannot add my personal account to the app. I have tried going into my personal account's profile and changing the security method but it always asks me to launch the app on the phone to set it up, but it never gives me a setup screen. What step am I missing here? --Thanks.