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Participant
December 9, 2023
Question

Can I link 2 separate Adobe accounts?

  • December 9, 2023
  • 1 reply
  • 525 views

Is there a way to link 2 seperate accounts, to more easily switch between the 2?

Currently I have one CC account for my business, plus a secomd one for a canine rescue I run. Each account uses different apps.

Currently, I have to sign out, reboot my system to acknowledge I've signed out, and then sign back in to the other account. It's clumsy, cumbersome and really a pain.

Is there a way to link the accounts, so adobe lets me effortlessly move between either, like Instagram allows?

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1 reply

kglad
Community Expert
Community Expert
December 9, 2023

signing out and then in is necessary, but restarting your computer should not be needed.

 

what do you see after signing out that prevents you from signing in with your other id?

Participant
December 9, 2023

When I sign out of business & sign in to rescue, I keep getting the "upgrade your account" to add the product I have under rescue. It even shows I'm signed IN to that account, but wont let me use the product unless I reboot.

I does the same thing when I sign out of rescue and sign in to business. Cant use business products unless I reboot.

kglad
Community Expert
Community Expert
December 9, 2023

after signing out see if you can reset your app:

 

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R