Skip to main content
Participant
September 3, 2022
Question

Can I retrieve my Cloud Files?

  • September 3, 2022
  • 3 replies
  • 207 views

My license expired recently, and I'd like to know if I'll be able to access my files again after renewing, or if there's a way to access them without renewing.

This topic has been closed for replies.

3 replies

John T Smith
Community Expert
Community Expert
September 3, 2022

Also, you should always have a local copy of all files... if you don't have enough space on your computer hard drive buy a docking station and 'bare' drives for copies of your files

 

I use a Sata docking station and SEVERAL 'bare' drives for backup
https://www.amazon.com/StarTech-com-External-docking-station-drives/dp/B00U8KSLA8/

John T Smith
Community Expert
Community Expert
September 3, 2022

Do NOTE the difference between a monthly subscription and an annual subscription with monthly payments

 

SOME programs are available Monthly https://community.adobe.com/t5/Get-Started/Being-charged-for-a-full-year-when-i-m-on-month-to-month/td-p/10248222 - links and pictures
-the special Photography Plan is ONLY available on an annual plan, with monthly or 1 annual payment

kglad
Community Expert
Community Expert
September 3, 2022

your files will usually be saved for a few months.  renew a subscription (one app for one month should suffice) and download your files to a location you control.