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sd67410255
Participant
March 3, 2025
Question

Can no longer use CC since OS Catalina upgrade

  • March 3, 2025
  • 1 reply
  • 102 views

I had to upgrade my OS to Catalina. As a result, my CC applications (2019) stopped working. Now Creative Cloud launches and takes me to the apple store where I can buy the latest CC applications, but they don't run on Catalina...

 

I'm frustrated to have lost access to software that I purchased. Can I do anything about this? I see in other forums that 2019 can no longer be purchased. 

 

I am a hobbyist and can't afford another monthly subscription service for the occasional use. 

 

Thank you in advance for any suggestions.

1 reply

kglad
Community Expert
Community Expert
March 3, 2025

you upgraded to catalina, or from catalina?