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Lily+Spitzkopf
Participant
June 5, 2026
Question

Can not access/see my teams library even though they shared a link

  • June 5, 2026
  • 1 reply
  • 13 views

Hello, I cant seem to access or see my teams library even though they shared a link with me. When I clicked on the “collaborate” button in the mail, it opens the adobe site and says “no files here”. When I click on the librarys there are only the ones I created myself. My teams library which I was invited to is nowhere in sight, also not in the applications themselves. I did read that that can happen when you logged in to the wrong profile linked to your email adress but when logging in I dont get the option to choose which profile I want to take, it automatically logs me into the one I am always using. Any ideas on how to fix this? thank you.

1 reply

kglad
Community Expert
Community Expert
June 5, 2026

try using a mobile phone's updated non-opera browser with wifi disabled.